{"id":12774,"date":"2025-12-10T16:14:15","date_gmt":"2025-12-10T20:14:15","guid":{"rendered":"https:\/\/amigoearuba.com\/?p=12774"},"modified":"2026-04-25T00:43:09","modified_gmt":"2026-04-25T04:43:09","slug":"om-aruba-voert-klachtenregeling-in-voor-burgers","status":"publish","type":"post","link":"https:\/\/amigoearuba.com\/?p=12774","title":{"rendered":"OM Aruba voert klachtenregeling in voor burgers"},"content":{"rendered":"<p>ORANJESTAD \u2014 Het Openbaar Ministerie (OM) Aruba heeft een klachtenregeling ingevoerd, inclusief een bijbehorend klachtenformulier. Burgers kunnen daarmee voortaan op eenvoudige en laagdrempelige wijze een klacht indienen. Zowel het formulier als de volledige regeling zijn beschikbaar via de website van het OM: www.omaruba.com.<\/p>\n<p>De klachtenregeling is bedoeld voor personen die vinden dat zij niet correct zijn behandeld of geholpen door het Openbaar Ministerie. Het kan daarbij onder meer gaan om slechte bereikbaarheid, zoals een telefoon die niet wordt opgenomen, het uitblijven van een reactie op een brief, een te late reactie, onduidelijke of gebrekkige informatie, slordige omgang met gegevens of het niet nakomen van afspraken en termijnen.<\/p>\n<p>Juridische beslissingen in strafzaken vallen niet onder deze regeling. Voor dergelijke zaken bestaan afzonderlijke wettelijke procedures, zoals beklag bij het Gemeenschappelijk Hof van Justitie of hoger beroep.<\/p>\n<p>Volgens het OM worden alle klachten zorgvuldig en binnen redelijke termijnen behandeld. Als een klager daarna nog steeds ontevreden is over de afhandeling, kan hij of zij zich wenden tot de Ombudsman.<\/p>\n<p>Met de invoering van de klachtenregeling wil het Openbaar Ministerie de transparantie vergroten en het vertrouwen van burgers in de organisatie verder versterken.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Het Openbaar Ministerie Aruba heeft een klachtenregeling met bijbehorend formulier ingevoerd. Burgers kunnen daarmee via de website van het OM op laagdrempelige wijze een klacht indienen over de dienstverlening.<\/p>\n","protected":false},"author":1,"featured_media":12773,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[156],"tags":[],"class_list":{"0":"post-12774","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-politiek"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OM Aruba voert klachtenregeling in voor burgers - Amigoe Aruba<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/amigoearuba.com\/?p=12774\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OM Aruba voert klachtenregeling in voor burgers - Amigoe Aruba\" \/>\n<meta property=\"og:description\" content=\"Het Openbaar Ministerie Aruba heeft een klachtenregeling met bijbehorend formulier ingevoerd. 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